
Global Financial Sector Embraces AI: 2024 Adoption Index Launch
Key Highlights:
- AI Adoption Surge: 167 of 221 top financial firms globally have adopted AI since 2023, transforming service delivery.
- Generative AI at the Forefront: 46% of firms are integrating generative AI into customer-facing products.
- Public and Private Divide: Public firms lead announcements, while private companies focus on revenue-driven AI applications.
- Top Players: Block, Intuit, J.P. Morgan, Chime, and Stripe lead AI initiatives, with Block embedding AI across Square.
Source: Business Wire
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